DeskTeam360

Yes, DeskTeam360 will work for you regardless if …You tried outsourcing before, If you don’t think you have enough work for them (we will help you identify what you can and should be offloading to us),Even if your already have a team, we can at least ensure you don’t have to hire again – we’ve even had clients let go of their team to save even more money,You don’t think you have the funds – one client said they didn’t have the funds but they knew they had to invest or they would never have extra funds by trying to run their business by themselves.

We have a day shift and a night shift so we are working 18 hours a day, meaning you get access to not just one POD but two.

“Unlimited tasks per month / 2 tasks at a time” means you can send in as many task requests as you’d like. You don’t need to wait for our team to finish one before you send in another. Depending on your membership level, we’ll work and complete your designated number of tasks at a time before moving on to the next one.

This has only happened once since 2018 and it wasn’t anyone’s fault. The client just didn’t jive with the designs we were doing. I put the client in another POD with a different designer and the client loved the work. So you are not tied to your POD, if you don’t jive that is okay, just let us know and we’ll get you switched until you’re happy.

You can mark your task as urgent and we will get on that task for you next.

We have a cell phone in the office that you can text message us to let us know about the emergency. An example would be you have a quick revision to get done, before going to print like a flyer or something and you’re about to board a plane to go to an event that you need that flyer for and you’re freaking out, pulling your hair out not thinking you’ll get this done in time. Then you text us and we stop what we’re doing and work on that for you. This is like having a batphone at your disposal. But remember the boy who cried wolf. If everything you do is an emergency we will start to perceive nothing as an emergency for you. We do have other clients and we can alway push them to the back of the line for everything. We have never had an issue with someone abusing this honor system and we don’t think we ever will, but you know, we have to say it.

You’ll Get Tasks Completed Faster As Time Goes On, also when your business is growing and you start submitting more tasks you can upgrade at any time and your new pricing will be prorated to what you already paid that month so that you don’t end up paying more than you should and creating a new billing cycle.

Our office has back up generators and each computer has a backup power source so if the power does go out, then their computers do not shut down and lose all their work. I learned this the hard way. We’ve only had one issue with this and it was more that the office was flooded from rain due to poor neighborhood planning, but the flood washed away the block wall that caused the flood so that won’t happen again. A fluke accident that no one saw coming because the office is literally on a hill.

Our office uses three different internet providers just in case one or two go down, at least one will still be working. We haven’t had any issues with this since we got our office in 2018.

We can do almost anything for you. We even have a client that’ll take a picture of a business card and ask us to enter it into his crm for him. We literally do any type of graphic design, like…DigitalPrintWebsitesWeb PagesProduct DesignOffer Stack GraphicsLike Cd’s, Dvd’s, Book CoversBlog Post GraphicsSocial Media PostsSocial Media BannersQuote GraphicsIconsBasic LogosBusiness CardsPresentation SlideDecksDirect MailersPostersFlyersBrochuresInfographicsLead MagnetsEbooksAnd Even Characters We Also Can Do Any Type Of Web Development On Any Platform Or Coding Language. We Do Things Like…Setup Web Pages And PostsUpdate Web Pages Or PostsCreate & Update Landing PagesWordPress Plugin ManagementWordPress Theme UpdatesWebsite SecurityIncrease Website Speed We Also Do Any Type Of Marketing Tasks Like…Setting Up Sales FunnelsSetting Up Broadcast NewslettersSetting Up Drip CampaignsSetting Up Email Opt-in FormsSetting Google AnalyticsIntegrating Site & 3rd Party ToolsSetting & Troubleshoot HostingScheduling Social Media PostsSetting G Suite EmailsClean Up DataData EntryAnd Simple Video EditsCreate Ads So That No Matter What You Need Done We’ll Do It For You.

We Do Almost Everything; Except…Write Copy / ContentDo Complex Video Editing (meaning a/b rolls or hollywood style production)Media buying / managing paid ad accounts (we can set up ads in Facebook, Youtube, Google, but we will not manage them like a media buyer would do)Social Media Management (we can post for you but we will not reply to comments or engage with people, unless you request a dedicated VA, price upon request) Usually because there is too much back and forth with those types of projects before you get a final version that everyone is happy with.This way you can rely on us to do the heavy lifting with everything else so that you can focus on what requires your superpower like marketing strategies or writing awesome copy, or creating an amazing customer experience for your clients.

Generally speaking, if you can describe your graphic, technical or on-page marketing request clearly in a written email or a 5-minute video, we’ll give it a go.Here’s a good sample of the tasks we can take off your hands:

Graphic Design

Blog Post GraphicsSocial Media AdsSocial Media CoversQuotesIconsBasic LogosBusiness CardsPresentation Slide DeckDirect MailersPostersFlyersInfographicsLead MagnetseBooks

Website Tasks

WordPress Plugin ManagementWordPress Theme UpdatesSet Up Web Pages and PostsUpdate Web Pages or PostsSet Up Google AnalyticsSet Up G Suite EmailIntegrate Site and 3rd Party ToolsSet Up and Troubleshoot Hosting

On-Page Marketing

Create and Update Landing PagesSet Up Sales FunnelsSet Up Broadcast NewslettersSet Up Drip CampaignsSet Up Email Opt-in FormsSchedule Social Media Posts

DeskTeam360 isn’t a replacement for your full-time marketing, social media, design or ads strategists . Our account managers and team members aren’t equipped to consult you about how to grow your business. We’re just here to help you integrate & execute your plan!

Here’s a list of tasks outside of our scope of services:

Search Engine Optimization (SEO)Social Media ManagementOnline Ad ManagementCopy WritingMarketing Strategy DevelopmentEmail Campaign StrategyBusiness ConsultingProgramming (coding projects)App DevelopmentComplex Video Editing (b rolls)

Typically our team can turn around your request within 1 to 3 business days. If you have a more robust, complex or time-consuming request, it could take longer. Your dedicated account manager will be able to tell you a better estimated turnaround time based on the size and scope of your request.

Some graphics are super simple and can be done in as fast as an hour from submission, others can take three hours, some slide desks and eBooks can take a day or two depending on how much content there is. Other technical tasks can be fast and others like a full funnel build can take a day or two. I’ve seen some complex onces take as long as a week.

Our team is global! Our talented designers, developers, and technical admins are currently based in the US, Canada, and Indonesia. We’re always looking to balance the cost of providing a great service with great people.

Since we have our office we have shift managers that ensure our employees are only working for us. Plus we have a really good culture over there, and everyone is bought into the dream of helping 1,000 business owners scale their business. We have company pride t-shirts that everyone loves wearing, we are a legit business in Indonesia and pay corporate income tax there, everyone has medical, dental, and eye insurance as well. We work towards transforming Indonesian society by bringing more well paid technical jobs. We also hold English classes for our employees and the community.

You can send us as many tickets at a time. You can even prioritize them so we know which ones to work on first. Your POD will work on one task and when they finish that task they will start another one until their shift is over.

In your POD you have a real developer that can handle anything Web or Funnel related that you give to us. You also have a highly rated graphic designer that will get used to your style and brand. You also have a VA that can handle any menial task, if the task is too complex then our floor manager will have the developer help them with any complex technical tasks that are assigned to them. You also have your account manager who can act as the go-between if something is hard to explain or we’re not understanding or there’s an issue with the language barrier. They are there to help you figure out how you can offload as many tasks as you can or haven’t thought of yet. Your POD members learn your style and how you want things done they’ll be able to complete your projects even faster. They’re real members of your team and when you have a team firing on all cylinders nothing is impossible. Another thing that will help you get the most out of your POD is how we teach you to submit your requests. Most people have a hard time outsourcing because they don’t use DeskTeam360 Outsource Implementation Method of communication. You won’t leave anything to question and that eliminates almost all the back and forth that you’re probably used to dealing with.

When you become a DeskTeam360 member, you’ll pay one flat monthly fee (no contract) and begin to delegate your graphic design, website maintenance, and on-page marketing tasks.After you sign up, you’ll schedule an boarding call with your dedicated account manager, based here in the United States. On that call, we’ll learn about your business and help brainstorm tasks you can delegate right away. When you’re ready to hand off your first task, you’ll log in and fill out a simple web form.We’ll process your design request and generally complete the task in 1 to 3 business days.You’ll get the design back, do a final check, then request a revision or give your thumbs up. You can send unlimited tasks per month, but we’ll work on 1 or 2 tasks at a time depending on the package you choose.

Absolutely!While we are proudly American we provide services globally to English-speaking clients.

Yes. If you feel like we’re not a good fit within the first 14 days after you sign up, we’ll give you a full refund per our terms and conditions.

Nope! You just pay a monthly flat price for unlimited tasks and you can cancel anytime.As a customer, you’re in the driver’s seat. At any time you can make changes to your membership right from your member dashboard.

Yes! We welcome Agencies. Just go to the Pricing page and choose the plan that works best for you. If you need a custom package, request a quote here.

Of course! You can switch plans, upgrade/downgrade plans as you wish since our plans have no contracts or minimum terms! Or if you no longer need us (sniff) you can cancel your plan at any point in time.

We use Stripe, a leading payment gateway to process payments. We don’t store or even see your credit card details. Stripe stores them securely for us. Read more about their security standards and practices.

Kind of… You have two designers and/or two developers in your POD working on your tasks. You will have a dedicated account manager who stays in touch with you and makes sure that a qualified team member gets the job done. Every designer has unique, specialized skills and that’s why it’s smarter to give your task to the team member who can get the job done professionally and efficiently.

You can continue to use whatever systems you’re currently using. Because we use almost all of them like…WordPress…Shopify…Joomla…Kajabi…TeachableLearn DashClickfunnels…Infusionsoft/Keap…Kartra…Ontraport…Unbounce…Leadpages…Active Campaign…Mailchimp…Aweber…Getresponse…Constant Contact…Verticalresponse…Getresults…Drip…GoHighLevel…Hubspot…Calendly…Acuity…Schedule Once…AppointmentCoreZapier…Plusthis…Twilio…Stripe…SquarePaypal…Woocommerce…Memberships…And So Many More. And if you are using a software that we are not familiar with, which is highly unlikely, most systems are so similar that we can easily learn how to use them for you. So you don’t have to switch your systems or softwares to ones that we use.

No! We meet you where you are.Simply grant our team access to the tools you already have in place and we’ll take it from there. No need to change your website platform, email provider, or other favorite online software.

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